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 Dates and Hours of Operation
The Biltmore Park Pool and facilities will be open from Memorial Day weekend through Labor Day weekend. We will also be open for 2 post-season weekends (Friday at 3pm to Sunday at 8 pm).
Pool hours are 10am - 8pm every day, weather permitting. In event of thunder and/or lightning in the area, the Pool Manager may suspend swimming and/or presence on the pool deck. The pool will be closed for 30 minutes after each event. After 5pm if the weather continues to be unsuitable for swimming, the pool will be closed for the remainder of the evening. Swim Team Use: The neighborhood swim team will have use of a portion of the pool in June and July: Mornings: Monday - Friday 8am-10am (Main Practice Session) Evenings: Monday - Thursday 7pm-9pm (Makeup Session for camps, etc.) The pool will be closed during Home Swim Meets on June 24 and July 8; pool opens at noon. Phone: You can call the pool attendant at 828-687-4041.
Operating Procedures
Acceptable Identification
Photo ID with Biltmore Park address; driver’s license/permit with Biltmore Park address, Biltmore Park Pool Pass. Picture of photo ID on cell phone is allowed. Unaccompanied Child - Age Requirement Children under 14 must be accompanied and supervised by an adult at all times. Any Biltmore Park resident and who is fourteen (14) years of age or older may come to the pool without being accompanied by an adult. A Photo ID indicating current Biltmore Park address is required for admittance; no exceptions. Parent or guardian must have signed this Waiver of Liability on the child's behalf in advance via email to office@baldwinrealestateinc.com. For children who do not have a driver’s license or permit, a Biltmore Park Pool Pass must be purchased at Printville located in Town Square. The child, along with one adult parent, should go to Printville and show proof of residency (Parent’s photo ID) and bring along a passport style photo of the child. These IDs will cost $21.57 per ID. NOTE: the Biltmore Park Pool Pass is ONLY for children 14 years of age or older who do not have a driver’s license or permit. Caregiver/Babysitter
In order to care for a younger child/children at the pool, the caregiver MUST be eighteen (18) years of age or older. A caregiver (grandparents, nanny, babysitter, etc.) may bring the resident’s child/children to the pool and may use the facilities while accompanying the child/children. Please notify Management of caregiver details in advance via email to office@baldwinrealestateinc.com. The caregiver must sign the Waiver of Liability. Check-In Upon arrival at the pool, all residents (and their guests) MUST check in with the Pool Manager. Photo IDs with current address must be presented EVERY TIME, no exceptions. Even if you go to the pool every day and you know the employees well, you (and your guest) MUST bring a picture ID every time, or a photo of it on your phone. Everyone 14 and older MUST SIGN IN upon arrival acknowledging that they have read the Pool Rules. Guest Policies An adult resident (18 years of age or older) may bring up to six (6) guests at one time. Resident must be present with guests at all times. All guests MUST sign a Waiver of Liability upon arrival. In special circumstances (for out-of-town guests), more than 6 guests on a single day may be allowed, but they must have prior approval from the Management Company via email to office@baldwinrealestateinc.com. Minor children are never allowed to bring guests. Any abuse of the check-in or guest policies may result in the resident (and their guests) being banned from the pool. Use of Swim Diapers and Accident Policy
Children must wear a swim diaper AND plastic (vinyl) pants in both the large pool and the baby/wading pool if they are not reliably potty-trained. Potty incidents will result in a $350 cleanup fee from the pool management company, possible fines of $500, and possibly being banned from the pool. Management and the Association membership will not tolerate preventable accidents. One accident can ruin everybody’s visit for up to a full day. If your child or your guest’s child has an accident in the pool or on the pool deck, notify the Pool Manager immediately. Managers will only tend to accidents in the pool, and will implement the necessary procedures to clean and purify the pool. Any accidents occurring on the pool deck are the parent’s/caregiver’s responsibility. The Manager can provide you with cleaning supplies, but they are not responsible for cleaning up accidents outside the pool. Remember the rule: no plastic pants, no pool. ____________________
Pool Rules
• SWIM AT YOUR OWN RISK. No lifeguards on duty. • Children who are not capable swimmers MUST wear a Coast Guard approved flotation device. Inflatable water wings are not sufficient because they can deflate. • No food or drink may be consumed in or near the pool. Food or drink must be consumed while sitting at tables, lounge chairs or poolside chairs located at least 6 feet away from the pool edge. • The lap lane is for lap swimmers only. Everyone else must keep out of that lane. • No running on the pool deck • No diving, front flips or back flips • No pushing, hitting, or rough conduct in the pool or deck area • No jumping into the pool near the slide discharge area • No pulling or hanging on lane dividers • No splashing or rough play in or near the baby/wading pool • No glassware or glass bottles on the pool deck at any time. Broken Glass = Closed Pool • Only pool noodles are allowed. No inflatables or other flotation devices (tubes, rafts, etc.) allowed. (Exceptions may be made for infants or for medical reasons). • No cabanas/tents, grills, or amplified music on pool deck • No smoking on pool or clubhouse grounds • Members are responsible for the behavior of their guests Slide Rules
Pool Manager Authority
The Pool Manager has the authority to discipline swimmers and may address behavioral concerns within their best judgment and sole discretion consistent with Pool Rules. The Manager has the sole authority to remove or ban anyone from the pool or pool area for any reason at any time. Yellow Card Warning If anyone in the pool or the pool area does not follow the Pool Rules, the Pool Manager will give them a Yellow Card Warning and get their name and address. This will be the only warning. If the negative behavior continues, you will be asked to leave the premises, and the Board of Directors will be notified. Suspension of Pool Privileges Inability to adhere to the documented rules and regulations may result in the suspension of pool privileges. The length and severity of the suspension will depend upon the seriousness of the infraction, and will be determined by the Board of Directors.
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