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Biltmore Park
Pool

                  BP Pool
 
Schedule and Hours
The pool will open Saturday May 30, 2020.
There will be many new rules due to COVID-19 restrictions.
The pool capacity is limited to 75 total, and 36 in the water.   Families groups must keep 6-feet of distance. 
There will also be extra safety measures posted at the pool.
We hope our residents stay safe by following the state of NC COVID-19 guidelines.
 
Hours: 10 am to 8 pm.  (Except Monday - Thursday in June and July, the pool will close at 7pm for Swim Team practice.)
   The swim team will practice 8-10 am and 7-9 pm on weekdays. 
 
We will also keep the pool open for 2 extra weekends (but not week days) after Labor Day.  The extra hours will be 3pm Friday to 8pm Sunday.
 
Phone:  You can call the pool attendant at 828-687-4041.  

 
Operating Procedures 
 
Identification
All adults must show ID upon entering pool every time. A picture of ID on a cell phone is allowed. 
Children age 14 and over may enter the pool unaccompanied, provided they have valid ID (see below).
Children under 14 must be supervised by an adult at all times.
 
Unaccompanied Children
A child who is a resident and is 14 or over may come to the pool without an adult. A Photo ID with a Biltmore Park address is required for admittance; no exceptions. Their parent or guardian must have signed the Waiver of Liability and emailed it to the Property Manager.  
 
For children who do not have a driver’s license/permit, a Biltmore Park Pool Pass must be purchased at Printville, located in Town Square. The child, along with one adult parent should go to Printville and show proof of residency (Parent’s photo ID) and bring along a passport style photo of the child. These IDs will cost $21.57 per ID. This is ONLY for children 14 years and older who do not have a driver’s license or permit.  A copy of a passport is also acceptable identification.
 
Caregiver/Babysitter
In order to care for a younger child/children at the pool, the caregiver MUST be eighteen (18) years or older. A caregiver (grandparents, nanny, babysitter, etc.) may bring the resident’s child/children to the pool and may use the facilities while accompanying the child/children. Please notify Management of caregiver details in advance; the caregiver must sign the Waiver of Liability.
 
Check-In and Guest Policies
Residents (18 years old and older) may bring up to 6 guests to the pool.  There will be no guest passes required.  Upon arrival at the pool, residents and their guests MUST check in with the Pool Manager. Photo IDs with current address must be presented EVERY TIME, no exceptions. Even if you go to the pool every day and you know the employees well, you and your guest MUST bring a picture ID every time, or a photo of it on your phone.  All guests will be required to sign a “Waiver of Liability” upon arrival.  In mitigating circumstances for out-of-town guests, more than 6 guests on a single day must have prior approval from the Property Manager via email. Minor children are not allowed to bring guests without an adult.  Any abuse of the check-in policy or of the guest policy may result in the resident and their guests being banned from the pool.
 
Swim Team
The neighborhood swim team will have use of a portion of the pool on certain days:
Mornings: Monday - Friday 8am-10am (Main Practice Session)
Evenings: Monday - Thursday 7pm-9pm (Evening Session for campers, etc.)
 
Weather
In event of thunder or lightning in the area, the Pool Manager will suspend swimming and may clear the pool deck. The pool will be closed for 30 minutes after each event.  After 5pm if the weather continues to be unsuitable for swimming, the pool will be closed for the remainder of the evening.
 
Use of Swim Diapers and Accident Policy
Children must wear a swim diaper AND plastic (vinyl) pants in both the large pool and the baby/wading pool if they are not reliably potty-trained.  Potty incidents will result in a $350 cleanup fee from the pool management company, possible fines of $500, and possibly being banned from the pool.  If your child or your guest’s child has an accident in the pool or on the pool deck, please notify the Pool Manager immediately. Managers will only tend to accidents in the pool, and will implement the necessary procedures to clean and purify the pool. Any accidents occurring on the pool deck are the responsibility of the parents/caregivers. The Manager can provide you with cleaning supplies, but they are not responsible for cleaning up accidents outside the pool. Management and the Association membership cannot tolerate preventable accidents. One accident can ruin everybody’s visit for up to a full day.  Remember the rule: no plastic pants, no pool.
 

 
Special Rules for 2020
 
  • Total occupancy = 75 
  • Pool occupancy = 36
  • Limit of 3 guests per family visit.  No parties
  • Wading pool occupancy = 1 family unit.  Limit to 1 hour if someone is waiting. 
  • Residents and guests must screen temperature and symptoms prior to entering the pool.
  • Limit pool time to 2 hours when the pool is full or others are waiting.
  • Keep family units 6 feet apart
  • Remove all toys from the pool- guests can bring their own, but none stay at the pool.
  • The slide remains closed.
  • No personal or shared food in the freezer.  No ice cream sales.  
  • Wipe down your table and chairs with disinfectant when you arrive and leave. 
 
Pool Rules
 
  • SWIM-AT-YOUR-OWN-RISK. No lifeguards on duty.
  • Children who are not capable swimmers MUST wear a Coast Guard approved flotation device. Inflatable water wings are not sufficient because they can deflate.
  • No running on the pool deck
  • No diving, front flips or back flips
  • No pushing or rough conduct in the pool or deck area
  • No jumping into the pool near the slide discharge area
  • No pulling or hanging on lane dividers
  • No splashing or rough play in or near the baby/wading pool
  • No glassware or glass bottles on the pool deck
  • No large inflatables such as inner tubes, rafts, etc. in the pool
  • No cabanas/tents, grills, or amplified music on pool deck
  • No smoking on pool/clubhouse grounds
  • Members are responsible for the behavior of their guests
  • Pool Manager has the authority to discipline swimmers and may address behavioral concerns within their best judgment and sole discretion consistent with pool rules. Additionally, the Manager on Duty has the sole authority to remove or ban anyone from the pool for any reason at any time.
  • The lap lane is for lap swimmers only. Everyone else must keep out of that lane
Slide Rules (the slide is closed in 2020)
  • Only one person at a time allowed on the slide
  • Sliders must make sure there is nobody at the bottom of the slide before going down the slide
  • Sliders must wait at the bottom of the steps until it is their turn to use the slide (only one person on the ladder)
  • Float belts or noodles are NOT permitted when going down the slide.  Parents may NOT ride down the slide with their child
  • Parents may NOT catch their child at the bottom of the slide
  • All sliding must be done feet first in a sitting position
Suspension of Pool Use
Inability to adhere to the rules and regulations documented may result in the suspension of pool use. The length and severity of the suspension will depend upon the seriousness of the infraction, and will be determined by the Board of Directors